We are currently switching IT systems in order to better serve you. You may experience delays in shipping during this time. We will be back to business as usual July 6th. Until then, enjoy discounted shipping on orders under $50, and orders over $50 always ship free.

Customer Service

We are here to help you create the perfect look every time. Contact us using the form below or email us at service@carolandfrank.store, and our customer care team will get back to you within two business days.

Sometimes you need to talk to a human (we get it), so you can also call 877.279.6656 during our hours of operation to speak with someone who is here to help you out.

contact information

email: service@carolandfrank.store

phone: 877.279.6656

resources

faq

return policy

hours of operation (EST):

Mon 8am - 5pm

Tues 8am - 5pm

Wed 8am - 5pm

Thurs 8am - 5pm

Fri 8am - 5pm

Sat CLOSED

Sun CLOSED

Closed for all major holidays.

 

 

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