We are currently switching IT systems in order to better serve you. You may experience delays in shipping during this time. We will be back to business as usual July 6th. Until then, enjoy discounted shipping on orders under $50, and orders over $50 always ship free.

Order Status

Eager to receive your new carol & frank items and want to follow their journey? 

When you complete a purchase and your item/s are ready to ship, you should receive an email notification with your order information and tracking number. If it gets lost in your inbox, give us a call at 877.279.6656 or send us an email at service@carolandfrank.store and we'll be happy to resend it (we know how full those inboxes can get). If you have an account with us, you can easily log in and access your order information at any time.



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